AIoT Usage Viewpoint: Difference between revisions
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Revision as of 07:34, 5 July 2021
Usage Viewpoint
The goal of the usage viewpoint is to provide a holistic view of how the product will be used. This can include, for example, a refined AIoT Solution Sketch, User Journeys, as well as mockups / wireframes.
Personas
Personas are archetypical users of the product or solution. Often, personas represent fictitious people which are based on your knowledge of real users.
The Business Viewpoint should define a comprehensive set of personas which help with modeling the product features in way that takes the perspective of different product users into consideration. By personifying personas, the product team will ideally even develop an emotional bond to key personas, since they will accompany them through an intense development process. A persona does not necessarily need a sophisticated fictitious background story, but at least it should have a real-world first name and individual icon, as shown in the example below.
User Journeys
Similarly, User Journeys from the Business Model can be used as a starting point. Often it can be a good idea in this phase of the product design to create individual journey maps for different scenarios, adding more detail to the original, high-level journey.
UX / HMI Strategy
The UX/HMI strategy will have a huge impact on useability. Another important factor is the question, how much the supplier will be able to learn about how the user is interacting with the product. This is important, for example, for product improvements, but also potentially for up-selling and digital add-on services.
Mockups / Wireframes
UI mockups / wireframes are a powerful way of communicating the interactive parts of the product design, e.g. web interfaces and apps for smart phones or tablets. They should initially be kept on the conceptual level. Tools like Balsamiq offer a comic-style way of creating mockups, making sure that they are not mistaken for detailed UI implementation designs.
